Frequently Asked Questions

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We are committed to providing reliable, safe, and professional phlebotomy services in the comfort of your own space. To ensure a smooth experience for all clients, please review the following policies before booking your appointment.

• A non-refundable deposit is required at the time of booking to secure your appointment.
   
• This deposit will be applied to your total balance.
   
• Full payment is due at the time of service unless prior arrangements have been made.
   
• Appointments are not confirmed until the deposit is received.
   
• A valid prescription or order from a licensed physician is required for all phlebotomy services.
   
• Clients must submit their prescription prior to the scheduled appointment via email or secure upload.
   
• We do not perform blood draws or lab collections without a doctor's order.
   
• Please notify us at least 24 hours in advance to reschedule your appointment and transfer your deposit.
   
• Same-day cancellations or no-shows will forfeit the deposit.
   
• Multiple missed appointments may result in denied future services.
  
   

• Ensure a clean, quiet, and safe environment for the phlebotomy procedure.
   
• If you're feeling unwell, have a fever, or have been exposed to a contagious illness, please reschedule.
   
• We reserve the right to decline service if safety or policy requirements are not met.